Vacancy title:
Human Resource Assistant (HRA)

[Type: FULL_TIME, Industry: Manufacturing, Category: Human Resources]

Jobs at:
Ntake Bakery and Company Limited

Deadline of this Job:
Saturday, September 20 2025

Duty Station:
Nalukolongo | Kampala | Uganda

Summary
Date Posted: Friday, September 12 2025, Base Salary: Not Disclosed

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Learn more about Ntake Bakery and Company Limited
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JOB DETAILS:

Department: Human Resource
Entity/Branch: Ntake Bakery-Nalukolongo Branch
Location: Head Office
Reports To: Human Resource Manager (HRM)
Company: Ntake Bakery & Company Limited

Application Deadline: 20th September 2025

If you have the drive to lead, innovate, and deliver results in a fast-paced environment, we invite you to apply and be part of our growing team.

About Us
Ntake Bakery & Company Limited was founded in 1978 by Dr. Canon Gaster Lule and Mrs. Edith Lule in Nalukolongo, Kampala. What began as a small home bakery producing breakfast cakes has grown into a diversified enterprise with a strong presence in Uganda and across the East African region.

Ntake Bakery & Company Ltd. is a renowned, multifaceted enterprise widely recognized as an industry leader across the East African region. Our journey began with a clear vision rooted in quality, innovation, and an unwavering commitment to excellence—principles that have continuously fueled our growth and diversification across multiple sectors.
Our flagship bakery operations remain at the heart of our business, supported by a network of state-of-the-art facilities strategically located in major cities across Uganda, including Kampala, Jinja, Mbarara, Lira, Masaka, and Mbale. These bakeries are celebrated for producing a wide range of premium baked products that serve both local and regional markets, reinforcing our reputation as a trusted and respected brand.

In addition to our core bakery operations, we have achieved remarkable milestones in flour milling through our ultra-modern mill based at our Nalukolongo headquarters. This facility ensures the consistent supply of high-grade flour products including Kaswa Baking Flour, Horse Brand Flour, Biscuit Flour, Atta Flour, Sooji Flour, Brown Flour, and Cake Flour—catering not only to our own operations but also to various sectors that rely on premium flour products.
Our portfolio further extends to the real estate and infrastructure sectors, led by our Concrete Batching Plant and Estates Division, which are instrumental in meeting internal construction needs and advancing regional development initiatives. Additionally, Gadith Investments, one of our key business arms located in Nalukolongo, plays a vital role in driving strategic growth and innovation across our diverse operations.

In line with our sustainability agenda, we established the AAA Tissues Factory, a cutting-edge facility in Nalukolongo dedicated to paper recycling and the production of premium tissues and serviettes under the Maxisoft brand. This initiative demonstrates our commitment to environmentally responsible manufacturing while enhancing our product portfolio.
One of our most significant milestones is the launch of a world-class Ntake Edible Oil Refinery at the Namanve Industrial Business Park, which produces a wide range of essential consumer goods, including fortified vegetable cooking oil (20L, 10L, 5L, 3L, and 1L Jerrycans), Ntake Thupu sachets (1000ml, 500ml, 200ml, 100ml, 50ml, and 25ml packs), and an assortment of soaps and fats such as Ntake Laundry Bar Soap – Lemon Green (1kg & 600g), Zuri Brown (1kg & 600g), Zuri Blue (600g), Grey Soap (1kg), Reamon White (1kg & 600g), margarine, baker’s fat, and industrial plastics. This refinery stands as a testament to our dedication to quality, safety, and regional leadership in manufacturing.
At Ntake Bakery & Company Ltd., excellence, innovation, and sustainability are more than just core values—they are the foundation of everything we do. Our mission is to consistently deliver products and services that not only meet but exceed the expectations of our customers, partners, and stakeholders.
As we continue to grow and expand across East Africa, we are seeking highly motivated, skilled, and detail-oriented individuals to join our team as Human Resource Assistants (HRA) at the Ntake Bakery Nalukolongo Branch, Head Office.
As we continue to grow and expand across East Africa, we are looking for highly motivated, skilled, and detail-oriented individuals to fill the role of Human Resource Assistant (HRA) at our Head Office in Nalukolongo.
If you are a proactive HRA professional with a strong passion for strategy, creativity, and results, this is your chance to join one of the region’s most respected brands and contribute meaningfully to our success story.

KEY RESPONSIBILITIES

Attendance & Timekeeping
• Assist in maintaining and updating daily attendance records for all permanent and casual staff, ensuring accuracy in time-in, time-out, overtime, and shift rotations.
• Prepare and submit detailed daily, weekly, and monthly attendance reports, analyzing trends such as absenteeism, punctuality, overtime hours, and irregular patterns.
• Monitor lateness, absenteeism, and overtime occurrences and escalate repeated or serious issues to supervisors and HR management for corrective action.
• Track probationary staff, contract renewals, and confirmations to ensure no lapses in employment contracts.
• Collaborate with departmental heads to resolve anomalies in attendance records, including unapproved absences, missing entries, and system discrepancies.

Casual Wage Management & Payroll Support
• Collect and reconcile casual staff attendance sheets weekly, ensuring accuracy and consistency with shift schedules.
• Assist in preparing and validating casual wage computations, including basic pay, overtime, and bonuses, and submit for Accounts’ processing.
• Support monthly payroll preparation, ensuring accurate calculation of salaries, allowances, overtime, deductions, and bonuses.
• Process and remit statutory deductions such as NSSF, PAYE, Local Service Tax, and Workers’ Compensation.
• Handle staff payroll inquiries with professionalism, maintaining confidentiality and providing clear guidance.

Recruitment & Onboarding
• Assist in drafting job advertisements, screening CVs, shortlisting candidates, and scheduling interviews while keeping candidates informed.
• Conduct reference checks, credential verification, and medical clearance to ensure compliance and suitability for the role.
• Draft offer letters, contracts, probation agreements, and renewal letters for new employees.
• Facilitate induction and orientation programs, introducing new hires to company culture, HR policies, safety regulations, and departmental teams.
• Support recruitment logistics such as coordinating interview panels and maintaining candidate documentation.

Employee Records Management, Filing & Documentation
• Maintain comprehensive HR files (both physical and digital), ensuring they are complete, updated, and easily retrievable.
• Ensure confidentiality in handling sensitive employee information such as contracts, IDs, disciplinary records, and performance appraisals.
• Conduct regular HR file audits to ensure compliance with company standards and statutory requirements.
• Assist in digitizing records using the Mermidon HRIS system for easy access, security, and reporting.
• Archive inactive files while ensuring retrieval for audits, legal cases, or future HR reference.

Leave & Exit Administration
• Assist in managing leave applications, approvals, and tracking of leave balances.
• Provide accurate leave reports to payroll and departmental managers for proper workforce planning.
• Support exit clearance processes, including final dues computation, recovery of company property, and preparation of clearance forms.
• Conduct and document exit interviews, capturing feedback, resignation reasons, and improvement suggestions.
• Maintain records of resignations, terminations, retirements, and redundancies, ensuring compliance with labor laws.

Disciplinary Procedures & Performance Monitoring
• Draft and issue disciplinary notices, warnings, and show-cause letters following company policy.
• Assist in organizing and documenting disciplinary hearings, taking minutes, and recording outcomes.
• Ensure compliance with the HR Manual and Ugandan Employment Act, guaranteeing fair and lawful processes.
• Track performance appraisals, collecting data and preparing performance reports for management.
• Report cases of underperformance, absenteeism, and misconduct to supervisors for appropriate action.

Employee Relations & Staff Welfare
• Act as the first point of contact for grievances, welfare concerns, and HR inquiries.
• Provide guidance on HR policies, benefits, and entitlements, helping staff understand their rights and responsibilities.
• Support conflict resolution and mediation efforts to maintain a harmonious work environment.
• Organize welfare activities, including team-building events, health talks, wellness programs, and recognition ceremonies.
• Promote an inclusive and positive workplace culture through communication, engagement, and morale-boosting initiatives.

Compliance, Training & Reporting
• Ensure compliance with Ugandan labor laws, occupational safety standards, and internal company policies.
• Assist in coordinating training programs, workshops, and refresher sessions, ensuring staff skill development and legal compliance.
• Prepare HR reports on headcount, turnover, absenteeism, disciplinary cases, and recruitment metrics for management review.
• Provide accurate HR data for internal audits, statutory audits, and external inspections.
• Contribute to continuous improvement in HR processes by analyzing HR metrics and recommending policy or system enhancements.

Minimum Qualifications & Experience
• Bachelor’s Degree in Human Resource Management, Business Administration (HR option), or related field.
• At least 1–2 years of practical HR experience, preferably in a manufacturing or industrial environment.
• Knowledge of Ugandan labor laws, industrial relations, and employee grievance handling.
• Experience with HRIS systems, such as Mermidon.
• Proven experience in payroll support, employee onboarding, and disciplinary processes.

Key Competencies & Attributes
• Strong communication and interpersonal skills, with the ability to relate effectively to employees at all levels.
• High integrity, confidentiality, and ethical conduct in handling sensitive HR information.
• Ability to multitask, prioritize workloads, and meet deadlines under pressure.
• Detail-oriented with excellent organizational and record-keeping skills.
• Proficient in Microsoft Office Suite, especially Excel, Word, and Outlook.
• Proactive, team-oriented, and adaptable to organizational change.

Expected Outcomes
• Accurate and timely attendance and payroll reports.
• Efficient and secure employee record and file management.
• Compliance with HR documentation, leave, and disciplinary protocols.
• Smooth onboarding and exit experiences for employees.
• Enhanced employee engagement and workplace satisfaction.
• Reduction in absenteeism and payroll errors.
• Contribution to a well-structured and performance-driven HR function.

Working Conditions
• The position is full-time, based at Ntake Bakery Nalukolongo Branch, Head Office.
• The HR Assistant will have frequent interactions with production, dispatch, logistics, and administrative staff, requiring excellent communication and coordination skills.
• Work may require extended hours during payroll processing, disciplinary hearings, audits, or recruitment periods.
• The role involves handling confidential employee information, requiring high levels of integrity, discretion, and professionalism.
• The HR Assistant will operate in a dynamic and fast-paced environment, supporting both routine HR tasks and urgent HR matters as they arise.
• Occasional field visits or interactions with external stakeholders may be required, including vendors, regulatory authorities, or training facilitators.
• The role demands adherence to occupational health and safety standards, ensuring a safe and compliant workplace for all staff.
• The HR Assistant is expected to maintain flexibility, resilience, and adaptability in response to changing HR priorities and organizational needs.

Equal Opportunity Employer: Ntake Bakery & Company Ltd is committed to diversity and inclusion and is an equal opportunity employer. We encourage all qualified candidates, regardless of background, to apply.

Our Slogan:
Ntake Bakery & Company Ltd: Pioneering Quality, Innovation, and Sustainability Across East Africa – “Your Family Choice.”

Work Hours: 8

Experience in Months: 12

Level of Education: bachelor degree

Job application procedure

Interested candidates are invited to submit their applications, including a detailed CV and cover letter, by 20th September 2025. Applications can be sent to hr@ntakegroup.com or delivered directly to our Kampala Head Office.

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