Description

MTN Uganda is hiring a Manager – Forensics Investigations responsible for conducting complex investigations into financial fraud, cybercrime, and digital misconduct. The role combines advanced analytical expertise with digital forensics skills to uncover evidence, trace illicit activities, and support legal proceedings. The Forensics Manager conducts/oversees investigations in accordance with professional standards such as ACFE and synthesizes results of the investigations conducted to extract lessons on the loopholes exploited/ weaknesses to recommend improvements to be implemented to safeguard the business.

Key Duties and Responsibilities:

Data Collection and Analysis:

• Gather financial records, digital information, and transaction histories.
• Use data analytics tools to identify patterns and anomalies.
• Cross-reference data from multiple sources to ensure accuracy.
• Take static and mobile surveillance as required, utilizing covert equipment where appropriate, in accordance with legislation and codes of practice

Fraud Detection:

• Perform analysis on financial and other information to detect irregularities.
• Investigate suspicious transactions/ activities and trace the flow of funds.
• Utilize forensic software to uncover hidden assets and off-the-books accounts.

Interviewing and Information Gathering:

• Conduct interviews with employees, management, and third parties.
• Document testimonies and gather supporting evidence.
• Analyze interview data to identify inconsistencies or corroborate findings.

Report Preparation:

• Compile detailed reports outlining findings, methodologies, and conclusions.
• Prepare visual aids such as charts and graphs to illustrate key points.
• Draft executive summaries for senior management and stakeholders.

Legal Collaboration:

• Work with legal teams to prepare evidence for court cases.
• Provide expert witness testimony during legal proceedings.
• Liaise with Law enforcement to ensure effective legal court processes and that exhibits used in court are returned to MTN Uganda.
• Ensure all documentation meets legal standards and requirements.

Risk Assessment and Mitigation:

• Conduct proactive risk assessments to identify potential vulnerabilities.
• Plan and coordinate the use of proactive data analytics, continuous controls reviews.
• Support the assurance providers/ internal audit team with input relating to fraud risks to inform their audit planning procedures.
• Recommend and implement internal controls to prevent future fraud.
• Monitor the effectiveness of fraud prevention measures.

Internal Control Environment enhancement:

• Maintain analyses and track trends of fraud incidents and control weaknesses exploited for lessons learned and control environment enhancements.
• Make recommendations based on insights from fraud incidents and related investigations for process and control improvements.
• Track agreed management actions to address gaps/ enhance the control environment.

Continuous Learning and Adaptation:

• Coordinate and conduct fraud awareness for MTNU staff (Telco and Fintech).
• Stay updated on the latest forensic auditing techniques and technologies.
• Attend professional development courses and industry conferences.
• Adapt to new regulations and compliance requirements.

Ethical Standards and Confidentiality:

• Maintain the highest ethical standards in all investigations.
• Protect sensitive information and ensure confidentiality.
• Report any conflicts of interest or ethical concerns.

Administrative duties:

• Inspire and align teams around the IA&F shared mission or goal
• Lead by example
• Drive change and innovation while maintaining stability
• Provide constructive feedback and facilitate open dialogue to influence stakeholders and build trust
• Recognize achievements and celebrate team wins
• Support team capacity and workload distribution
• Anticipate future needs and build scalable team structures
• Manage administration duties for the section (training, team activities etc.).

Qualifications, Skills and Experience:

• Bachelor’s degree in relevant degree e.g., Accounting, Statistics, IT, Technology, Law
• Relevant professional (Forensics/ Fraud examination/ Information security Certifications; CFE, CHFI, GCFA, CISM, CISA, CEH)
• Experience in performing and in managing professionally executed fraud investigations including the use of digital forensics tools e.g. Encase, FTK
• Minimum of 5 years’ experience in the area of specialization which includes fraud investigations covering Fraud Detection, Prevention, and Investigations.
• Strong background in digital forensics and cyber investigation tools.
• Technical working experience in the Fintech and GSM environment.
• Strategic understanding of the Telecommunications environment including Fintech.
• Advanced analytical and problem-solving skills.
• Excellent interview, interrogation and listening skills
• Data mining, extraction, and analytics skills
• Experience in collecting and analyzing complex data, evaluating information and systems, and drawing logical conclusions

Skills / physical competencies:

• Results orientation
• Committed to making a difference.
• Credibility
• Building collaborative relationships
• Engaged management.
• Developing & empowering
• Influencing, Leadership, Power
• Sound judgment
• Strategic planning
• Risk-taking, Innovation

• Gather financial records, digital information, and transaction histories.
• Use data analytics tools to identify patterns and anomalies.
• Cross-reference data from multiple sources to ensure accuracy.
• Take static and mobile surveillance as required, utilizing covert equipment where appropriate, in accordance with legislation and codes of practice
• Perform analysis on financial and other information to detect irregularities.
• Investigate suspicious transactions/ activities and trace the flow of funds.
• Utilize forensic software to uncover hidden assets and off-the-books accounts.
• Conduct interviews with employees, management, and third parties.
• Document testimonies and gather supporting evidence.
• Analyze interview data to identify inconsistencies or corroborate findings.
• Compile detailed reports outlining findings, methodologies, and conclusions.
• Prepare visual aids such as charts and graphs to illustrate key points.
• Draft executive summaries for senior management and stakeholders.
• Work with legal teams to prepare evidence for court cases.
• Provide expert witness testimony during legal proceedings.
• Liaise with Law enforcement to ensure effective legal court processes and that exhibits used in court are returned to MTN Uganda.
• Ensure all documentation meets legal standards and requirements.
• Conduct proactive risk assessments to identify potential vulnerabilities.
• Plan and coordinate the use of proactive data analytics, continuous controls reviews.
• Support the assurance providers/ internal audit team with input relating to fraud risks to inform their audit planning procedures.
• Recommend and implement internal controls to prevent future fraud.
• Monitor the effectiveness of fraud prevention measures.
• Maintain analyses and track trends of fraud incidents and control weaknesses exploited for lessons learned and control environment enhancements.
• Make recommendations based on insights from fraud incidents and related investigations for process and control improvements.
• Track agreed management actions to address gaps/ enhance the control environment.
• Coordinate and conduct fraud awareness for MTNU staff (Telco and Fintech).
• Stay updated on the latest forensic auditing techniques and technologies.
• Attend professional development courses and industry conferences.
• Adapt to new regulations and compliance requirements.
• Maintain the highest ethical standards in all investigations.
• Protect sensitive information and ensure confidentiality.
• Report any conflicts of interest or ethical concerns.
• Inspire and align teams around the IA&F shared mission or goal
• Lead by example
• Drive change and innovation while maintaining stability
• Provide constructive feedback and facilitate open dialogue to influence stakeholders and build trust
• Recognize achievements and celebrate team wins
• Support team capacity and workload distribution
• Anticipate future needs and build scalable team structures
• Manage administration duties for the section (training, team activities etc.).

• Results orientation
• Committed to making a difference.
• Credibility
• Building collaborative relationships
• Engaged management.
• Developing & empowering
• Influencing, Leadership, Power
• Sound judgment
• Strategic planning
• Risk-taking, Innovation
• Advanced analytical and problem-solving skills.
• Excellent interview, interrogation and listening skills
• Data mining, extraction, and analytics skills

• Bachelor’s degree in relevant degree e.g., Accounting, Statistics, IT, Technology, Law
• Relevant professional (Forensics/ Fraud examination/ Information security Certifications; CFE, CHFI, GCFA, CISM, CISA, CEH)
• Experience in performing and in managing professionally executed fraud investigations including the use of digital forensics tools e.g. Encase, FTK
• Strong background in digital forensics and cyber investigation tools.
• Technical working experience in the Fintech and GSM environment.
• Strategic understanding of the Telecommunications environment including Fintech.
• Experience in collecting and analyzing complex data, evaluating information and systems, and drawing logical conclusions