Position Summary

We are seeking a motivated and customer-focused Marketing and Loans Officer to support our credit section. The successful candidate will conduct borrower assessments, manage a loan portfolio, drive client acquisition, and ensure timely loan repayments while delivering excellent customer service in line with La Plumada’s policies and methodology.

Key Responsibilities

• Assess clients’ financial capacity, verify business activities, and evaluate creditworthiness.
• Prepare recommendations for loan approval by the Credit Committee.
• Monitor loan repayments and implement follow-up and escalation procedures for delinquent accounts.
• Generate new business through referrals and client outreach.
• Conduct periodic field visits for client monitoring and collections follow-up.
• Maintain accurate client records in the CRM system.
• Stay up to date with company products and services to provide accurate client guidance.

Qualifications and Skills

• Diploma in Microfinance, Business Administration, Commerce, or a related field.
• At least one year of experience in credit, lending, or a related role is an added advantage.
• Proficiency in computer applications, Android-based tools, and Google Workspace.
• Fluency in English and Luganda (additional Ugandan languages are an asset).

• Assess clients’ financial capacity, verify business activities, and evaluate creditworthiness.
• Prepare recommendations for loan approval by the Credit Committee.
• Monitor loan repayments and implement follow-up and escalation procedures for delinquent accounts.
• Generate new business through referrals and client outreach.
• Conduct periodic field visits for client monitoring and collections follow-up.
• Maintain accurate client records in the CRM system.
• Stay up to date with company products and services to provide accurate client guidance.

• Proficiency in computer applications, Android-based tools, and Google Workspace.
• Fluency in English and Luganda (additional Ugandan languages are an asset).

• Diploma in Microfinance, Business Administration, Commerce, or a related field.
• At least one year of experience in credit, lending, or a related role is an added advantage.