Overview

We are excited to offer an opportunity for a results-driven and customer-focused professional to join our team as a Salesperson. This role is responsible for promoting and selling our high-quality roasted coffee products, building strong customer relationships, and driving sustainable sales growth. The role reports directly to the Commercial Manager

Key Accountabilities

• Attain in-depth knowledge of our roasted coffee products including flavor profiles, origins and brewing methods.
• Meet or exceed sales targets by identifying opportunities to sell through reaching out to potential new customers.
• Build and maintain strong relationships with customers, providing exceptional customer service and support, answering questions and making recommendations as well as ensuring the retention of existing customers.
• Stay up to date with market trends, competitor activity and customer preferences and provide timely feedback to the commercial team.
• Ensure product availability in assigned stores, monitor inventory levels, working closely with store teams to prevent stockouts.
• Ensure stock is properly displayed on shelves
• Ensure pricing in stores correctly, in line with company guidelines (no overpricing beyond set retail price).
• Support store stock counts, product launches, promotions, and seasonal campaigns, engaging customers and driving sales.
• Provide accurate, timely reporting on inventory levels and performance of the different customers
• Work collaboratively with the production and distribution teams to resolve challenges.

Requirements

Skills and Experience

• Diploma or Degree in Marketing, Sales, or Business Administration.
• 2-3 years’ experience in merchandising, retail operations, or trade marketing (FMCG preferred).
• Strong communication and relationship-building skills.
• Ability to work independently and manage multiple stores.
• Strong negotiation skills
• Flexible scheduling, including weekends and holidays
• Ability to stand for long periods and work in a fast-paced environment.
• High attention to detail and organization.
• Must possess a valid Class B driver’s licence and be able to operate a manual transmission vehicle.

• Attain in-depth knowledge of our roasted coffee products including flavor profiles, origins and brewing methods.
• Meet or exceed sales targets by identifying opportunities to sell through reaching out to potential new customers.
• Build and maintain strong relationships with customers, providing exceptional customer service and support, answering questions and making recommendations as well as ensuring the retention of existing customers.
• Stay up to date with market trends, competitor activity and customer preferences and provide timely feedback to the commercial team.
• Ensure product availability in assigned stores, monitor inventory levels, working closely with store teams to prevent stockouts.
• Ensure stock is properly displayed on shelves
• Ensure pricing in stores correctly, in line with company guidelines (no overpricing beyond set retail price).
• Support store stock counts, product launches, promotions, and seasonal campaigns, engaging customers and driving sales.
• Provide accurate, timely reporting on inventory levels and performance of the different customers
• Work collaboratively with the production and distribution teams to resolve challenges.

• Strong communication and relationship-building skills.
• Ability to work independently and manage multiple stores.
• Strong negotiation skills
• Flexible scheduling, including weekends and holidays
• Ability to stand for long periods and work in a fast-paced environment.
• High attention to detail and organization.
• Must possess a valid Class B driver’s licence and be able to operate a manual transmission vehicle.

• Diploma or Degree in Marketing, Sales, or Business Administration.