Job Purpose

To administer, maintain, secure, and optimize URSB’s ICT infrastructure by managing servers, operating systems, storage, virtualization, and enterprise systems, ensuring high availability, reliability, performance, and security of ICT services.

Key Duties & Responsibilities

• Install, configure, maintain, and support server hardware and operating systems (Windows/Linux/UNIX).
• Monitor system performance, availability, capacity, and resource utilization, and take proactive corrective action.
• Diagnose and resolve system faults, outages, and performance issues to ensure service continuity.
• Implement system updates, patches, upgrades, and lifecycle management processes.
• Manage and support virtualization platforms, storage systems, and enterprise infrastructure.
• Implement and maintain backup, recovery, and disaster recovery procedures.
• Enforce ICT security policies, access controls, system hardening, and compliance requirements.
• Assess ICT infrastructure needs and recommend appropriate hardware, software, and system configurations.
• Ensure proper use, servicing, and maintenance of ICT hardware and infrastructure assets.
• Provide technical support and training to staff, including onboarding new users.
• Document system configurations, procedures, incidents, and technical processes.
• Perform any other duties assigned by the Senior Systems Administrator.

Person Specifications

Academic Qualifications

• An Honours degree in Computer Science, Information Technology, Information Systems or a related discipline from a recognised institution
• Professional certifications in Microsoft, Linux/UNIX, or enterprise platforms (e.g., MCSA/MCSE, RHCSA/RHCE, HP-UX CSA or equivalent) are desirable

Techinical Knowledge

• System administration for Windows Server and Linux/UNIX environments
• Virtualization technologies and storage systems
• Backup and disaster recovery solutions
• System monitoring and performance management tools
• Networking fundamentals and ICT security best practices
• Enterprise infrastructure technologies and emerging ICT trends

Skills & Abilities

• Ability to plan, configure, and document complex system environments
• Strong troubleshooting and analytical problem-solving skills
• Ability to manage multiple tasks and respond effectively to urgent incidents
• Strong communication and technical reporting skills
• Ability to collaborate with ICT teams and business stakeholders
• High level of professionalism, accountability, and attention to detail

• Install, configure, maintain, and support server hardware and operating systems (Windows/Linux/UNIX).
• Monitor system performance, availability, capacity, and resource utilization, and take proactive corrective action.
• Diagnose and resolve system faults, outages, and performance issues to ensure service continuity.
• Implement system updates, patches, upgrades, and lifecycle management processes.
• Manage and support virtualization platforms, storage systems, and enterprise infrastructure.
• Implement and maintain backup, recovery, and disaster recovery procedures.
• Enforce ICT security policies, access controls, system hardening, and compliance requirements.
• Assess ICT infrastructure needs and recommend appropriate hardware, software, and system configurations.
• Ensure proper use, servicing, and maintenance of ICT hardware and infrastructure assets.
• Provide technical support and training to staff, including onboarding new users.
• Document system configurations, procedures, incidents, and technical processes.
• Perform any other duties assigned by the Senior Systems Administrator.

• Ability to plan, configure, and document complex system environments
• Strong troubleshooting and analytical problem-solving skills
• Ability to manage multiple tasks and respond effectively to urgent incidents
• Strong communication and technical reporting skills
• Ability to collaborate with ICT teams and business stakeholders
• High level of professionalism, accountability, and attention to detail

• An Honours degree in Computer Science, Information Technology, Information Systems or a related discipline from a recognised institution
• Professional certifications in Microsoft, Linux/UNIX, or enterprise platforms (e.g., MCSA/MCSE, RHCSA/RHCE, HP-UX CSA or equivalent) are desirable
• System administration for Windows Server and Linux/UNIX environments
• Virtualization technologies and storage systems
• Backup and disaster recovery solutions
• System monitoring and performance management tools
• Networking fundamentals and ICT security best practices
• Enterprise infrastructure technologies and emerging ICT trends