Background

The Uganda Electricity Distribution Company Limited (UEDCL) is a limited liability company incorporated in Uganda under the Companies Act. UEDCL owns the 33KV and below voltage electricity distribution networks. The company sales and distributes electricity in Uganda as per ERA License issued on 31 December 2024 covering over 135 political districts, operates a modern pole plant at Lugogo, and executes key rural electrification schemes on behalf of the Government of Uganda.

Job Purpose

To lead the design, implementation, coordination, monitoring, and evaluation of training and development Programmes that build employee capability, strengthen technical and safety competence, improve performance, and align workforce development initiatives to UEDCL's strategic, operational, and regulatory requirements.

Impact

The Senior Training and Development Officer plays a pivotal role in building a competent, compliant, and high- performing workforce by addressing skills gaps, promoting continuous learning, supporting technical and safety capacity development, and ensuring measurable impact of training interventions. The role contributes directly to improved employee productivity, service delivery, safety performance, compliance, customer satisfaction, and overall organizational effectiveness in the delivery of reliable electricity services.

Key Result Areas

• Conduct organization-wide and departmental training needs assessments to identify skill gaps and align training requirements to departmental KPIs, operational priorities, audit findings, and regulatory requirements.
• Align training initiatives with organizational and departmental goals to ensure all learning interventions support business performance, institutional priorities, and workforce capability needs.
• Design, coordinate, and implement corporate, technical, engineering-support, and safety training Programmes to address identified competency gaps.
• Collaborate with internal subject matter experts, engineering teams, safety personnel, and external trainers to deliver quality learning experiences that are relevant, practical, and performance-based.
• Develop and oversee employee career development plans and capacity-building pathways that support progression, succession planning, and leadership development across the organization.
• Promote initiatives that support succession planning, leadership growth, and development of critical talent required for continuity and institutional sustainability.
• Measure the effectiveness of training Programmes using structured evaluation tools, post-training follow-up mechanisms, supervisor validation, and appropriate performance metrics.
• Prepare training outcome reports, post-training application reports, and quantified return on investment (ROI) reports linked to productivity, service delivery, safety, audit closure, customer experience, and other operational indicators.
• Prepare, monitor, and manage the training and development budget in line with approved plans, ensuring cost discipline, proper accountability, and value for money.
• Ensure cost-effective delivery of training Programmes through sound planning, controlled expenditure, and adherence to approved workflows and financial governance requirements.
• Provide guidance, mentorship, and technical support to Training and Development Officers, HR Officers, Graduate Trainees, and other assigned staff to promote professionalism and high performance.
• Foster a collaborative, accountable, and high-performing team environment that supports execution discipline, learning transfer, and continuous improvement.
• Stay updated on best practices, innovations, and emerging trends in training and development, learning technologies, utility workforce development, engineering training, and safety capacity building.
• Support the planning and delivery of Business training interventions by working closely with technical departments to identify competence gaps, coordinate technical learning, and facilitate selected learning sessions where applicable.
• Review and monitor professional body subscriptions, learning sponsorships, and staff development support to ensure compliance with internal guidelines and cost-benefit justification.

Deliverables

• Comprehensive organizational and departmental training needs assessment reports outlining identified skill gaps, KPI-linked justifications, and recommended training interventions.
• Approved annual and periodic training calendars with well-structured Programme content covering corporate, technical, engineering-support, and safety training needs.
• Training materials, schedules, implementation plans, and coordinated learning Programmes delivered in accordance with approved priorities and timelines.
• Post-training reports showing participation, learning outcomes, workplace application, and supervisor validation of training effectiveness.
• Quantified and validated ROI reports for applicable training Programmes, linked to relevant business and operational performance indicators.
• Budget performance reports showing prudent use of allocated funds, budget variance control, and adherence to approved financial processes.
• Training compliance trackers and workflow records showing timely approvals, proper documentation, and adherence to governance requirements.
• Documented employee growth, development, and succession pathways for targeted staff categories.
• Professional body subscription and staff sponsorship review reports showing compliance with policy and annual cost-benefit justification.
• Reports on Business training interventions, including identified technical skills gaps, compliance status, and implemented corrective training actions.
• Performance review records, mentorship reports, and documented development progress of supervised staff.
• Periodic dashboards and management reports on training execution, compliance, accountability, and impact on organizational performance.

Person Specifications

Academic Qualifications

• Bachelor's degree in Human Resource Management, Organizational Development, Technical Teacher Education, Human Resource Development, Occupational Safety and Health, Engineering, or a related field.
• Postgraduate qualification in Human Resource Development, Organizational Development, Training Management, Occupational Safety and Health, Engineering Management, or a related discipline is desired but not required.
• Affiliate membership to a relevant professional body is required.

Experience

• A minimum of 5 years of relevant experience in training and development, learning and capacity building, organizational development, technical training coordination, or workforce capability development.
• At least 3 years in a supervisory role.
• Proven track record in designing, coordinating, and delivering impactful training Programmes with measurable performance outcomes

• Conduct organization-wide and departmental training needs assessments to identify skill gaps and align training requirements to departmental KPIs, operational priorities, audit findings, and regulatory requirements.
• Align training initiatives with organizational and departmental goals to ensure all learning interventions support business performance, institutional priorities, and workforce capability needs.
• Design, coordinate, and implement corporate, technical, engineering-support, and safety training Programmes to address identified competency gaps.
• Collaborate with internal subject matter experts, engineering teams, safety personnel, and external trainers to deliver quality learning experiences that are relevant, practical, and performance-based.
• Develop and oversee employee career development plans and capacity-building pathways that support progression, succession planning, and leadership development across the organization.
• Promote initiatives that support succession planning, leadership growth, and development of critical talent required for continuity and institutional sustainability.
• Measure the effectiveness of training Programmes using structured evaluation tools, post-training follow-up mechanisms, supervisor validation, and appropriate performance metrics.
• Prepare training outcome reports, post-training application reports, and quantified return on investment (ROI) reports linked to productivity, service delivery, safety, audit closure, customer experience, and other operational indicators.
• Prepare, monitor, and manage the training and development budget in line with approved plans, ensuring cost discipline, proper accountability, and value for money.
• Ensure cost-effective delivery of training Programmes through sound planning, controlled expenditure, and adherence to approved workflows and financial governance requirements.
• Provide guidance, mentorship, and technical support to Training and Development Officers, HR Officers, Graduate Trainees, and other assigned staff to promote professionalism and high performance.
• Foster a collaborative, accountable, and high-performing team environment that supports execution discipline, learning transfer, and continuous improvement.
• Stay updated on best practices, innovations, and emerging trends in training and development, learning technologies, utility workforce development, engineering training, and safety capacity building.
• Support the planning and delivery of Business training interventions by working closely with technical departments to identify competence gaps, coordinate technical learning, and facilitate selected learning sessions where applicable.
• Review and monitor professional body subscriptions, learning sponsorships, and staff development support to ensure compliance with internal guidelines and cost-benefit justification.

• Training needs assessment
• Training program design and coordination
• Performance measurement and evaluation
• Budget management
• Mentorship and guidance
• Staying updated on industry best practices
• Collaboration with subject matter experts
• Career development planning
• Succession planning
• Leadership development

• Bachelor's degree in Human Resource Management, Organizational Development, Technical Teacher Education, Human Resource Development, Occupational Safety and Health, Engineering, or a related field.
• Postgraduate qualification in Human Resource Development, Organizational Development, Training Management, Occupational Safety and Health, Engineering Management, or a related discipline is desired but not required.
• Affiliate membership to a relevant professional body is required.