Vacancy title:
2 Billing Officers

[Type: FULL_TIME, Industry: Healthcare, Category: Healthcare, Accounting & Finance, Customer Service]

Jobs at:
Mbale people's hospital

Deadline of this Job:
Thursday, November 20 2025

Duty Station:
Mbale | Mbale | Uganda

Summary
Date Posted: Thursday, November 13 2025, Base Salary: Not Disclosed

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JOB DETAILS:

Brief Job Summary

This position involves identifying, vetting, verifying and taking all insurance/cash clients through the relevant checks at the point of giving service ensuring a seamless and positive patient experience.

EDUCATION, EXPERIENCE AND COMPETENCIES

• Minimum of Diploma in Clinical Medicine, Nursing from a recognized OR Bachelor's Degree in Business Administration or related courses from a recognized institution
• Minimum of 1 years' experience as an Insurance Billing Officer or in a similar role, preferably in a medical facility
• Written and oral communication
• Proficiency in MS Office
• Good interpersonal skills
• Good Customer care skills
• Able to work under pressure

KEY RESPONSIBILITIES

Vetting

• Ensure patients are covered for services being offered through checking finger prints, card validity and card ownership.
• Ensures patients are treated within their limits of cover
• Ensures we do not treat expired/ineligible members.

Pre-Authorization

• Seek authorization for procedures, admission, ambulance pickups/drops before the service is provided or given to the patient.
• Have documented authorizations from all insurance partners through emails or hand written letters.
• Attach approvals on claims before submission to the Claims office in Accounts.

Billings

• All claims are to be billed using the different billing systems i.e. Hospital billing system, Smart, CMS, Sancare etc.
• For all claims billed off system a reimbursement should be sent and the authorizing person indicated.

Checking Claim Forms

One has to go through the claim forms and see if they were properly billed and if they were fully filled and finalized as follows:

Work Hours: 8

Experience in Months: 12

Level of Education: bachelor degree

Job application procedure

All suitably qualified individuals should send their application letters, copies of academic certificates, CVs including three referees to the following address;

Human Resources Manager,
Mbale people’s hospital
Plot 4, Opp. Blood Bank
P.O. Box 1881, Mbale
Or Email: mbalematernityhome@gmail.com
Deadline: 20th/11/2025

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