3 IT Officer
2025-05-09T08:28:57+00:00
Dei BioPharma
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https://deibiopharma.com/
FULL_TIME
Matugga
Uganda
00256
Uganda
Healthcare
Computer & IT
2025-05-12T17:00:00+00:00
Uganda
8
Job Summary:
The IT Officer will be responsible for managing and supporting the company’s IT infrastructure, systems, and networks to ensure uninterrupted operations across pharmaceutical manufacturing, quality, and administrative departments. The role involves installation, configuration and maintenance of GMP-compliant IT systems, ERP platforms, laboratory information management systems (LIMS) and production control software. The officer will implement data security protocols, manage user access controls, ensure system validation and backup procedures, and support regulatory compliance with data integrity requirements (21 CFR Part 11, ALCOA+ principles). The ideal candidate should have strong expertise in enterprise systems, server administration and network security within a regulated pharmaceutical or biotechnology environment.
Key Duties and Responsibilities:
- Install, configure and maintain computer hardware, software and networks to support pharmaceutical manufacturing operations.
- Troubleshoot hardware and software issues, including desktops, servers and manufacturing systems to minimize operational disruptions.
- Provide technical support to users across the organization, resolving IT-related problems and ensuring systems availability.
- Support the implementation and maintenance of industry-specific applications including LIMS, ERP and GMP compliance software.
- Ensure all IT systems comply with pharmaceutical industry standards and regulatory requirements (FDA, EMA, or cGMP guidelines).
- Assist in system validation processes in accordance with GAMP and 21 CFR Part 11 requirements for pharmaceutical environments.
- Maintain network infrastructure for local and wide area connectivity, ensuring secure and reliable access for all departments.
- Collaborate with department managers to understand system requirements and implement appropriate technological solutions.
- Document and maintain records of IT assets, system configurations and technical procedures for audit readiness.
- Stay updated on emerging technologies and recommend improvements to enhance efficiency and compliance in pharmaceutical operations.
Academic Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or related field required.
- Additional certifications in IT support, network administration, or pharmaceutical IT systems are advantageous.
Experience and competencies:
- Minimum of 2 years’ experience in IT support or systems administration, preferably in pharmaceutical or regulated manufacturing environments.
- Experience with pharmaceutical-specific applications (LIMS, ERP, compliance software) is highly desirable.
- Comprehensive understanding of computer systems, networks and IT infrastructure.
- Knowledge of pharmaceutical industry regulations related to IT systems and data management.
- Familiarity with system validation principles and documentation requirements in regulated environments.
Proficiency in Microsoft 365 suite with the ability to configure, troubleshoot, and optimize applications for secure, compliant and efficient business operations in a regulated environment.
Install, configure and maintain computer hardware, software and networks to support pharmaceutical manufacturing operations. Troubleshoot hardware and software issues, including desktops, servers and manufacturing systems to minimize operational disruptions. Provide technical support to users across the organization, resolving IT-related problems and ensuring systems availability. Support the implementation and maintenance of industry-specific applications including LIMS, ERP and GMP compliance software. Ensure all IT systems comply with pharmaceutical industry standards and regulatory requirements (FDA, EMA, or cGMP guidelines). Assist in system validation processes in accordance with GAMP and 21 CFR Part 11 requirements for pharmaceutical environments. Maintain network infrastructure for local and wide area connectivity, ensuring secure and reliable access for all departments. Collaborate with department managers to understand system requirements and implement appropriate technological solutions. Document and maintain records of IT assets, system configurations and technical procedures for audit readiness. Stay updated on emerging technologies and recommend improvements to enhance efficiency and compliance in pharmaceutical operations.
Bachelor’s degree in Computer Science, Information Technology, or related field required. Additional certifications in IT support, network administration, or pharmaceutical IT systems are advantageous. Experience and competencies: Minimum of 2 years’ experience in IT support or systems administration, preferably in pharmaceutical or regulated manufacturing environments. Experience with pharmaceutical-specific applications (LIMS, ERP, compliance software) is highly desirable. Comprehensive understanding of computer systems, networks and IT infrastructure. Knowledge of pharmaceutical industry regulations related to IT systems and data management. Familiarity with system validation principles and documentation requirements in regulated environments.
JOB-681dbcc99f062
Vacancy title:
3 IT Officer
[Type: FULL_TIME, Industry: Healthcare, Category: Computer & IT]
Jobs at:
Dei BioPharma
Deadline of this Job:
Monday, May 12 2025
Duty Station:
Matugga | Uganda | Uganda
Summary
Date Posted: Friday, May 9 2025, Base Salary: Not Disclosed
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JOB DETAILS:
Job Summary:
The IT Officer will be responsible for managing and supporting the company’s IT infrastructure, systems, and networks to ensure uninterrupted operations across pharmaceutical manufacturing, quality, and administrative departments. The role involves installation, configuration and maintenance of GMP-compliant IT systems, ERP platforms, laboratory information management systems (LIMS) and production control software. The officer will implement data security protocols, manage user access controls, ensure system validation and backup procedures, and support regulatory compliance with data integrity requirements (21 CFR Part 11, ALCOA+ principles). The ideal candidate should have strong expertise in enterprise systems, server administration and network security within a regulated pharmaceutical or biotechnology environment.
Key Duties and Responsibilities:
- Install, configure and maintain computer hardware, software and networks to support pharmaceutical manufacturing operations.
- Troubleshoot hardware and software issues, including desktops, servers and manufacturing systems to minimize operational disruptions.
- Provide technical support to users across the organization, resolving IT-related problems and ensuring systems availability.
- Support the implementation and maintenance of industry-specific applications including LIMS, ERP and GMP compliance software.
- Ensure all IT systems comply with pharmaceutical industry standards and regulatory requirements (FDA, EMA, or cGMP guidelines).
- Assist in system validation processes in accordance with GAMP and 21 CFR Part 11 requirements for pharmaceutical environments.
- Maintain network infrastructure for local and wide area connectivity, ensuring secure and reliable access for all departments.
- Collaborate with department managers to understand system requirements and implement appropriate technological solutions.
- Document and maintain records of IT assets, system configurations and technical procedures for audit readiness.
- Stay updated on emerging technologies and recommend improvements to enhance efficiency and compliance in pharmaceutical operations.
Academic Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or related field required.
- Additional certifications in IT support, network administration, or pharmaceutical IT systems are advantageous.
Experience and competencies:
- Minimum of 2 years’ experience in IT support or systems administration, preferably in pharmaceutical or regulated manufacturing environments.
- Experience with pharmaceutical-specific applications (LIMS, ERP, compliance software) is highly desirable.
- Comprehensive understanding of computer systems, networks and IT infrastructure.
- Knowledge of pharmaceutical industry regulations related to IT systems and data management.
- Familiarity with system validation principles and documentation requirements in regulated environments.
Proficiency in Microsoft 365 suite with the ability to configure, troubleshoot, and optimize applications for secure, compliant and efficient business operations in a regulated environment.
Work Hours: 8
Experience in Months: 24
Level of Education: bachelor degree
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