Department/Group: Technical
Reporting To: Senior WASH Officer
Years of Experience 3+ years
Location: Eastern and Northern Region
Travel Required: 70%

About Raising The Village

At Raising The Village (RTV), we are dedicated to eradicating ultra-poverty in Sub-Saharan Africa. As a dynamic, rapidly growing international development organization, we’ve assembled a team of over 350+ passionate individuals in Uganda, Rwanda and DRC, alongside an additional 10+ professionals in North America. Together, we are committed to elevating communities out of ultrapoverty by implementing innovative solutions and leveraging advanced data analytics to drive impact. To date, our holistic approach has positively impacted over 1 million lives since 2012, and we’re poised to achieve even greater milestones, aiming to assist 1 million individuals annually by 2027. Our growth and success are fueled by the invaluable support of global partners who share our vision of sustainable change. Learn more about our impactful programs at www.raisingthevillage.org

Job Summary

The WASH Officer (Software/Hygiene Promotion) is the lead for all non-infrastructure (software) components of RTV’s WASH program. This role is central to driving community-led behavior change, hygiene promotion, and sanitation adoption to ensure the sustained impact of WASH interventions. The incumbent will design, implement, and monitor innovative strategies focused on community mobilization, capacity building, and participatory learning to transform hygiene and sanitation practices at the household level. A fast learner, the officer will also be capacitated to support certain cross-functional duties. The role demands collaborative engagement with Implementation teams, VENN (Data, Planning, Evaluation & Learning), and Operations to ensure an integrated, evidencebased approach aligned with the RTV WASH Implementation Framework.

Key Responsibilities & Accountabilities

1. WASH Software Program Leadership & Methodology Implementation

• Serve as the technical referent for field teams on all WASH software methodologies, tools, and standards, ensuring fidelity to the RTV WASH Implementation Framework.
• Lead the software lifecycle from baseline (e.g., KAP surveys, barrier analysis) through training, community action, follow-up, and graduation.
• Drive and refine strategies to achieve and measure high levels of adoption in key hygiene and sanitation practices (e.g., handwashing with soap, safe water handling, latrine use).
• Guide field teams in establishing and mentoring sustainability structures like WASH Champions, Village Health Teams (VHTs), and Water User Committees (on software aspects) to ensure lasting community ownership.

2. Community Mobilization, Training & Behavior Change Communication

• Design, contextualize, and implement proven WASH software methodologies (e.g., Community-Led Total Sanitation - CLTS, PHAST, CHAST, WASH'Em) tailored to last-mile village contexts.
• Develop and execute Behavior Change Communication (BCC) strategies based on formative research to address specific social and cultural barriers.
• Coordinate and quality-assure the delivery of all standard WASH trainings in partner villages by conducting Training of Trainers (ToT) for RTV field staff and government extension workers.
• Plan and support field teams in executing innovative hygiene promotion campaigns and community triggering events.

3. Capacity Building, Stakeholder Coordination & Integration

• Serve as RTV’s primary WASH software liaison with local government officials (District Health Inspectors, Community Development Officers, Sub-County Health Inspectors).
• Conduct regular refresher training for RTV staff and local government partners on updated WASH methodologies and best practices.
• Build and maintain effective relationships with community leaders, local water committees, and other stakeholders to ensure collaborative program delivery.
• Work closely with implementation and VENN teams to ensure WASH software activities are seamlessly integrated with agriculture and financial inclusion components for a holistic household impact.

4. Monitoring, Evaluation, Reporting & Learning

• Supervise and monitor the implementation of software activities, ensuring quality, timeliness, and genuine community participation.
• Collect, analyze, and utilize data on software indicators (e.g., behavior adoption rates, training coverage, committee functionality) to track progress and inform adaptive management.
• Maintain a risk and issue log focused on adoption barriers and sustainability challenges, proposing timely mitigation measures.
• Prepare detailed weekly/monthly reports and contribute to donor reports with a strong emphasis on software outcomes, lessons learned, and impact stories.
• Review and update WASH training manuals and handbooks in collaboration with the knowledge management unit based on programmatic reviews & learnings.

5. Program Support & Cross-Functional Duties

• Participate in integrated WASH needs assessments and project design, providing critical input on community dynamics and software needs.
• Support the development of context-appropriate Information, Education, and Communication (IEC) materials.
• As a fast learner, be prepared to be capacitated and take on additional, relevant crossfunctional duties as assigned by the supervisor to support overall program excellence.

Required Qualifications & Skills

Education & Experience:

• Bachelor’s degree in Public Health, Environmental Health, Social Sciences, Social Work, Community Development, or a related field.
• Minimum of 5 years of professional experience in WASH programming, with a strong, dedicated focus on software components: behavior change, community mobilization, hygiene promotion, CLTS, and sustainability planning.
• Proven experience in designing, training on, and implementing WASH software methodologies in rural, last-mile communities in Uganda.
• Experience in conducting formative research (e.g., Barrier Analysis, KAP surveys) to inform BCC strategies.
• Demonstrated experience in staff and community training, facilitation, and mentorship.

Technical & Interpersonal Skills:

• Expertise in participatory WASH tools and approaches (CLTS, PHAST, CHAST, BCC).
• Strong analytical skills with the ability to use data for decision-making and program improvement.
• Excellent communication, facilitation, and negotiation skills in English (written and spoken). Knowledge of local languages in Eastern & Northern regions is a strong asset.
• Proficiency in Microsoft Office Suite and data collection tools (e.g., SurveyCTO, survey 123).
• Ability to work collaboratively in a team and build relationships with diverse stakeholders.
• Physically able to hike high-terrain villages and travel extensively (up to 80% of the time).
• A fast learner with adaptability and a commitment to capacity building.

Preferred:

• Additional WASH related certifications.
• Professional certification in Behavior Change Communication or Community-Led Total Sanitation.
• Demonstrated experience in gender-integrated and inclusive WASH programming.
• Experience working with local government structures and international NGOs.

• Serve as the technical referent for field teams on all WASH software methodologies, tools, and standards, ensuring fidelity to the RTV WASH Implementation Framework.
• Lead the software lifecycle from baseline (e.g., KAP surveys, barrier analysis) through training, community action, follow-up, and graduation.
• Drive and refine strategies to achieve and measure high levels of adoption in key hygiene and sanitation practices (e.g., handwashing with soap, safe water handling, latrine use).
• Guide field teams in establishing and mentoring sustainability structures like WASH Champions, Village Health Teams (VHTs), and Water User Committees (on software aspects) to ensure lasting community ownership.
• Design, contextualize, and implement proven WASH software methodologies (e.g., Community-Led Total Sanitation - CLTS, PHAST, CHAST, WASH'Em) tailored to last-mile village contexts.
• Develop and execute Behavior Change Communication (BCC) strategies based on formative research to address specific social and cultural barriers.
• Coordinate and quality-assure the delivery of all standard WASH trainings in partner villages by conducting Training of Trainers (ToT) for RTV field staff and government extension workers.
• Plan and support field teams in executing innovative hygiene promotion campaigns and community triggering events.
• Serve as RTV’s primary WASH software liaison with local government officials (District Health Inspectors, Community Development Officers, Sub-County Health Inspectors).
• Conduct regular refresher training for RTV staff and local government partners on updated WASH methodologies and best practices.
• Build and maintain effective relationships with community leaders, local water committees, and other stakeholders to ensure collaborative program delivery.
• Work closely with implementation and VENN teams to ensure WASH software activities are seamlessly integrated with agriculture and financial inclusion components for a holistic household impact.
• Supervise and monitor the implementation of software activities, ensuring quality, timeliness, and genuine community participation.
• Collect, analyze, and utilize data on software indicators (e.g., behavior adoption rates, training coverage, committee functionality) to track progress and inform adaptive management.
• Maintain a risk and issue log focused on adoption barriers and sustainability challenges, proposing timely mitigation measures.
• Prepare detailed weekly/monthly reports and contribute to donor reports with a strong emphasis on software outcomes, lessons learned, and impact stories.
• Review and update WASH training manuals and handbooks in collaboration with the knowledge management unit based on programmatic reviews & learnings.
• Participate in integrated WASH needs assessments and project design, providing critical input on community dynamics and software needs.
• Support the development of context-appropriate Information, Education, and Communication (IEC) materials.
• As a fast learner, be prepared to be capacitated and take on additional, relevant crossfunctional duties as assigned by the supervisor to support overall program excellence.

• Expertise in participatory WASH tools and approaches (CLTS, PHAST, CHAST, BCC).
• Strong analytical skills with the ability to use data for decision-making and program improvement.
• Excellent communication, facilitation, and negotiation skills in English (written and spoken). Knowledge of local languages in Eastern & Northern regions is a strong asset.
• Proficiency in Microsoft Office Suite and data collection tools (e.g., SurveyCTO, survey 123).
• Ability to work collaboratively in a team and build relationships with diverse stakeholders.
• Physically able to hike high-terrain villages and travel extensively (up to 80% of the time).
• A fast learner with adaptability and a commitment to capacity building.

• Bachelor’s degree in Public Health, Environmental Health, Social Sciences, Social Work, Community Development, or a related field.
• Minimum of 5 years of professional experience in WASH programming, with a strong, dedicated focus on software components: behavior change, community mobilization, hygiene promotion, CLTS, and sustainability planning.
• Proven experience in designing, training on, and implementing WASH software methodologies in rural, last-mile communities in Uganda.
• Experience in conducting formative research (e.g., Barrier Analysis, KAP surveys) to inform BCC strategies.
• Demonstrated experience in staff and community training, facilitation, and mentorship.
• Additional WASH related certifications.
• Professional certification in Behavior Change Communication or Community-Led Total Sanitation.
• Demonstrated experience in gender-integrated and inclusive WASH programming.
• Experience working with local government structures and international NGOs.