Vacancy title:
Logbook Transfer Officer

[Type: FULL_TIME, Industry: Financial Services, Category: Admin & Office]

Jobs at:
Mogo

Deadline of this Job:
Thursday, September 18 2025

Duty Station:
kampala | Kampala | Uganda

Summary
Date Posted: Friday, September 5 2025, Base Salary: Not Disclosed

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JOB DETAILS:

JOB SUMMARY

The Logbook Transfer Officer will ensure the successful transfer of motorbike logbooks to clients’ names following loan payoff or cash sale.

DUTIES AND RESPONSIBILITIES

• Contact clients to request all required documents for logbook transfer and initiate the process for those who meet the criteria.
• Receive, stamp, and sign transfer forms or related documents from dealers for motorbike logbook transfers.
• Register a Tax Identification Number (TIN) for clients who do not have one, as it is a requirement for logbook transfer.
• Verify that each printed transfer document includes all required pages, correct TIN, accurate client National ID, and correct details in the cover letter.
• Prepare and submit logbook transfer applications online.
• Scan and upload soft copies of transferred logbook documents and update the ERP system accordingly.
• Update the system once physical forms are submitted to the Ministry of Works and Transport or Uganda Revenue Authority (URA).
• Monitor the URA portal for the status of submitted cases and update the ERP system as needed.
• Perform assigned administrative tasks as required.
• Submit physical transfer documents to the URA or Ministry of Works and Transport and follow up to ensure logbooks are transferred to clients’ names.
• Review, stamp, and sign printed transfer forms before submission to the Ministry of Works and Transport.

EDUCATION AND EXPERIENCE

• Minimum of a bachelor’s degree in any field.
• 1–2 years of experience in a call center role or logbook transfer processes.

SKILLS REQUIRED

• Proficiency in Microsoft Excel and Microsoft Word.
• Strong communication and interpersonal skills.
• Ability to ride a motorcycle, preferably with a valid rider’s permit.
• Results-oriented with strong planning and reporting skills.
• Ability to handle challenging situations calmly and effectively.

Work Hours: 8

Experience in Months: 12

Level of Education: bachelor degree

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