Uganda Airlines is soliciting proposals from qualified consultants to provide capacity building and knowledge transfer in airline revenue accounting. This initiative aims to strengthen the airline's internal capabilities, ensuring efficient management of revenue accounting in line with industry standards and best practices. The consultant will be available full-time on-site for the entire duration of the consultancy and will work a regular working schedule. In addition, the consultant will be responsible for overseeing the functioning of the Passenger Revenue Accounting (PRA) team throughout the one-year term of the engagement, ensuring the successful implementation and sustainability of improvements in the airline's revenue accounting processes. 

1. Objectives of the Consultancy 

The primary objectives are to: 

• Perform a full assessment of current PRA processes within the first three (3) months and implement at least three industry-standard improvements to enhance accuracy and efficiency by the end of the consultancy term. 

• Deliver a comprehensive training program and transfer knowledge on critical revenue accounting areas, with a target of having 100% of the PRA team proficient in key processes within eight (8) months. 

• Implement auditing controls and system optimizations to decrease identified revenue leakage by 20% within the first six (6) months. 

• Ensure full compliance with IATA and IFRS standards within three (3) months and establish documented procedures to support continuous improvement and regulatory adherence for future operations. 

• Review & Development of Standard Operating Procedures in line with IATA Revenue accounting principles or guidelines, within six (6) months of commencement of the assignment. 

     

2.Scope of Work 

The consultant will be expected to deliver on the following 

# Area of focus in detail.

2.1 Comprehensive PRA Assessment · 

Conduct a detailed assessment of existing the Amadeus Revenue Accounting system and processes. · 

Benchmark against industry best practices to identify gaps and opportunities. · 

Conduct a comprehensive gap analysis of the revenue accounting function with clear recommendations on ways to close the identified gaps.

2.2 Customized Training & Capacity Building · 

Provide practical, hands-on sessions to build competency in managing critical PRA processes such as handling of sales data, maintenance of fares, taxes and agents commission, proration (Multilateral Prorate Agreement [MPA]/Special Prorate Agreement [SPA]), refunds processing refunds application handling on BSP link, handling of Electronic Miscellaneous Documents (EMDs), auditing of fares, commissions and taxes, unreported sales, creation of Agent Demist Memos & Agent Credit Memos (ADMs/ACMs) and upload to BSP/ARC, ADM/ACM Administration, flown data processing, SPA Management, PRL and uplift data reconciliation, EMD uplift processing, Sales and flown data reconciliation and balance of differences, and interline billing.

2.3 Revenue Leakage Minimization · 

Implement robust auditing processes to identify and mitigate revenue leakage sources, such as uncollected cancellation fees, fare discrepancies, and tax settlements. · 

Develop automated checks and balances to prevent common errors and fraud in ticketing and revenue recording.

2.4 System Integration & Optimization · 

Support the integration and optimization of existing revenue accounting systems, ensuring seamless data flow between Global Distribution System (GDS), reservation systems platforms and financial systems (ERP) · 

Recommend enhancements to support real-time revenue recognition, enabling faster and more accurate financial reporting.

2.5 Reporting, Compliance & Regulatory Alignment · 

Ensure all PRA processes comply with IATA, IFRS reporting, and local regulations. · 

Deferred Revenue Management: Establish practices for managing and recognizing deferred revenue from un-flown tickets or advanced bookings. · 

Develop and document standard operating procedures (SOPs) to guide PRA activities.

2.6 Mentorship and support · 

Provide ongoing mentorship and support to ensure the sustainability of improvements. · Conduct periodic reviews and evaluations to measure the impact of the training and process changes.

• Perform a full assessment of current PRA processes within the first three (3) months and implement at least three industry-standard improvements to enhance accuracy and efficiency by the end of the consultancy term.
• Deliver a comprehensive training program and transfer knowledge on critical revenue accounting areas, with a target of having 100% of the PRA team proficient in key processes within eight (8) months.
• Implement auditing controls and system optimizations to decrease identified revenue leakage by 20% within the first six (6) months.
• Ensure full compliance with IATA and IFRS standards within three (3) months and establish documented procedures to support continuous improvement and regulatory adherence for future operations.
• Review & Development of Standard Operating Procedures in line with IATA Revenue accounting principles or guidelines, within six (6) months of commencement of the assignment.

• Extensive Experience in Airline Revenue Accounting
• Proven Track Record in Revenue Assurance and Audit Procedures
• In-depth Knowledge of IATA Regulations and Revenue Management Systems
• Strong Communication and Training Skills

• At least 15 years of Experience in Airline Revenue Accounting
• Full revenue accounting diploma-passenger stream and other relevant qualifications