Vacancy title:
Senior Specialist - API & Applications Development Services. Technology

[Type: FULL_TIME, Industry: Telecommunications, Category: Computer & IT]

Jobs at:
MTN-Uganda

Deadline of this Job:
Monday, September 8 2025

Duty Station:
Uganda | Kampala | Uganda

Summary
Date Posted: Tuesday, September 2 2025, Base Salary: Not Disclosed

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JOB DETAILS:

The main purpose of this role is DevOps especially in API frameworks, Inhouse Applications, Reporting frameworks and any assigned systems/applications     

MTN Uganda Limited is an equal opportunity employer and is seeking to recruit a competent individual to fill the following position.

Job Title: Senior Specialist - API & Application Development Services   

Reports to: Senior Manager - IT Enterprise Applications Operations 

No. of Vacancies: 1

Main Job Functions:

• DevOps: Design, implement and support applications as per Business requirements
• To provide L2 and L3 operational maintenance and support for Open API, other API frameworks, reporting frameworks and assigned applications
•  To attend to incidents, work orders, problem tickets, changes etc. pertaining the relevant applications/systems assigned
• Ensure optimization of the assigned IT applications to meet company KPI-s and customer expectations
• Development of technical documents including Standard operating procedures, troubleshooting guides
• Derivation of trends in performance from statistics as well as from customer complaints so as to provide long term solutions to problems identified
• Actively collaborate with other Business functions to understand their pain areas and come up with improvement plan
• Serve MTN UG’s customers and provide solutions to customer problems to improve the customer experience
• Matrix management across Information systems and business units
• Working with multiple vendors and business units
• Execute any assignments that may be assigned from time to time at management’s discretion.

Education

• Bachelor’s Degree in Computer Science, Information Technology, Software Engineering, or related field

Work Experience 

• 5 years’ experience in a busy IT environment with Dev Ops experience
•  3 years’ experience in software development and maintenance of applications
• 3 years’ experience in UNIX shell scripting

Skills / physical competencies:

• ▪ Experience in a variety of programming languages.
• ▪ Database Management Skills – Oracle, SQL server, MySQL, PostgreSQL, Hadoop, MongoDB
• ▪ Shell scripting/Programming
• ▪ Unix/ Linux System administration
• ▪ Experience in containerization
• ▪ IP networking knowledge
• ▪ Software Development and management

ABOUT US

We at MTN Uganda are a purpose and value-led organization!

At MTN Uganda, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, everyday. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood and empowered to live an inspired life.

Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.

As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us!

Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realise our shared goals.

We are delighted that you are considering us as your career partner to make a mark in the world. We look forward to your application!

Female Applicants are strongly encouraged to Apply!

Note: In compliance to the Data Protection & Privacy Laws of Uganda, MTN Uganda will use your application documents for purposes for which they were intended for.

Work Hours: 8

Experience in Months: 36

Level of Education: bachelor degree

Job application procedure

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