Vacancy title:
Head of Ocean Freight and Road Freight

[Type: FULL_TIME, Industry: Logistics, Category: Management, Logistics & Transportation]

Jobs at:
DHL

Deadline of this Job:
Monday, November 10 2025

Duty Station:
kampala | Kampala | Uganda

Summary
Date Posted: Monday, November 3 2025, Base Salary: Not Disclosed

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JOB DETAILS:

In this Head of Ocean Freight and Road Freight position

• Overall Goals / Typical Measures
• Grow Market Share: Drive growth in both OFR and RFR segments.
• P&L Responsibility: Full P&L responsibility for both OFR and RFR, ensuring delivery to agreed budget. • Compliance: Ensure compliance with industry and internal DGF policies and standards for both OFR and RFR.
• Customer Solutions Development: Participate in the development and implementation of customer solutions for new accounts.
• Resource Management: Ensure optimal resourcing of OFR and RFR to meet service standards.
• Customer Relationship Management: Visit customers to maintain relationships, research needs, and monitor satisfaction.
• Supplier Management: Maintain relationships with suppliers and manage their performance.
• Profitability Monitoring: Monitor profitability of OFR, RFR, customers, and shipments.
• Estimates and RFQs: Oversee and assist with estimates and RFQs/tenders.
• Invoice Processing: Ensure timely processing of invoices in line with DGF financial controls.
• Continuous Improvement: Implement First Choice, Station Improvements, and adherence to quality policies.
• Reporting: Produce weekly, monthly, and ad-hoc reports as required by management.
• Service Level Improvement: Improve service levels, internal KPIs, customer satisfaction, and adherence to SLAs.
• Revenue Growth: Collaborate with sales to grow OFR and RFR revenue and market share.
• Tariff Management: Own and maintain 'Country ACC tariffs', RFQs/tenders.

People Management

• High-Performance Culture: Develop a high-performance service culture within the functional department.
• Organizational Structure: Plan, organize, and direct an efficient functional department.
• KPI Development: Develop KPIs with team members and monitor individual performance.
• Training and Development: Identify training needs and opportunities for skill development.
• Employee Engagement: Foster employee satisfaction and commitment to achieve objectives.
• Job Requirements.
• Industry Knowledge: In-depth knowledge of freight forwarding, specifically OFR and RFR products.
• Leadership Skills: Strong leadership and management capabilities.

Stakeholder Relationship Skills: Outstanding skills in managing stakeholder relationships.

• Team Collaboration: Ability to work in a team environment and transfer knowledge effectively.
• Time Management: Strong punctuality and time management skills.
• Problem-Solving: Strong problem-solving mentality and sound judgment in risk management.
• Computer Literacy: Proficient in all MS Programs.

Now, here is what we need from you!

Business:

• Customer Orientation: Focused on understanding and meeting customer needs.
• Planning & Organizing: Sets clear goals and efficiently organizes activities.
• Decision Making: Makes timely and sound decisions based on analysis.

Leadership

• Developing People: Facilitates growth through coaching and mentoring.
• Building and Leading Teams: Attracts and develops talent; fosters teamwork

Personal

• Influencing: Persuades others and gains commitment.
• Communication: Provides clear and concise information; listens effectively.
• Commitment to Excel: Strives for high standards and extraordinary results.

Expected Years of Experience

• Minimum of 8 years in the logistics industry, with at least 5 years in a managerial position.

Expected Educational Qualifications

• MA in Business Management or a related field; additional qualifications in logistics are a plus

We offer:

• Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
• Possible further career development
• Competitive salary

Work Hours: 8

Experience in Months: 96

Level of Education: bachelor degree

Job application procedure
Interested and qualified? Click here to apply

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